Watching television on a PC screen or from a smartphone, without a connected decoder, is exactly what the SFR TV app offers. The principle is simple: your SFR subscription gives you access to channels, replay, and VOD on multiple devices, provided you install the right app and have an active TV option in your plan. Here’s how to proceed, screen by screen, while avoiding the most common blocks.
Active TV option: the prerequisite that installation alone does not solve
You can download the SFR TV app on any compatible device. Installing it takes just a few seconds. The trap is believing that installation alone is enough to access the channels.
Without a TV option in your SFR plan, the app does not stream any channels or replay. This point applies to both box customers and mobile customers. If you have subscribed to an SFR mobile plan without a TV package, the app’s home screen will remain empty after logging in.
To check your eligibility, log in to your SFR customer area. The section dedicated to your plan indicates whether a TV option is included or available for addition. SFR box customers, RED box, and Numericable with an active TV option are covered. 100% digital customers must have subscribed to a separate TV package. Before looking into why the app is not working, this is the first thing to check.
To better understand each step and install the SFR TV app on PC and mobile without any unpleasant surprises, first verify this eligibility point.
SFR TV on mobile and tablet: Android and iOS
On smartphone or tablet, the app is called SFR TV. It is available on the Google Play Store (Android) and the App Store (iOS).
Minimum compatibility
Before starting the download, check the version of your system:
- Android 7.0 or higher for Android smartphones and tablets
- iOS 15.6 or higher for iPhone and iPad
- The app is also available on Apple Vision Pro, for those who have this headset
If your device runs on an older version, the app will not appear in the Store search results. No explicit error message, just an absence.
Installation steps on mobile
Open the Store corresponding to your device. Type “SFR TV” in the search bar. Select the app published by SFR, then tap Install (Android) or Get (iOS).
Once the installation is complete, launch the app and log in with your SFR credentials. These are the same as those for your customer area. If you have forgotten them, the recovery procedure goes through the SFR website, under “Forgot username or password.”
After logging in, you can access live channels, replay, VOD, and scheduled recordings from your decoder. The connection works on Wi-Fi as well as on 4G or 5G, allowing you to watch TV on the go.
Watch SFR TV on PC or Mac without an app to install
Are you looking for an SFR TV app to download on your computer? There isn’t one. On PC and Mac, the service is accessed through a web browser. This is a detail that often surprises users.
Access via the browser
Go to the site tv.sfr.fr from your browser. Log in with your SFR credentials. The interface resembles that of the mobile app, with live channels, the TV guide, replay, and VOD.
As for compatible browsers, Chrome, Firefox, Safari, and Edge work. Use a recent version to avoid display or video playback issues. Outdated browsers may block the stream without displaying a clear message.
What the TV service on PC allows you to do
The service on computer is not limited to live streaming. Here’s what it offers:
- Access to live channels (the number depends on your plan)
- Restart function to resume a program from the beginning
- Live control with pause and rewind
- Replay and video on demand
- TV guide and search engine across all catalogs
The experience on computer is comparable to that of the decoder, with the flexibility to watch from any room or location with an internet connection.
SFR TV on Android TV and Google TV: the third option
Between mobile and PC, there is a third use case that traditional guides cover little in detail: boxes and televisions running Android TV or Google TV.
The SFR TV app is available on the integrated Google Play Store on these devices. It has recently been updated (June 2026), confirming active support from SFR on this platform. Compatibility is ensured from Android 9.
To install it, open the Play Store from your TV or box’s home screen. Search for “SFR TV,” install the app, then log in. The operation is identical to that of the mobile app: live channels, replay, VOD.
Samsung Smart TVs (2019+), LG (2020+), and Hisense (2022+) also have the app in their own store. If you can’t find it, use the search function (magnifying glass icon) of your TV’s store. Its absence means that the model is not compatible.
SFR TV connection issues: three quick checks
When the app refuses to launch or the screen remains black after logging in, the problem rarely comes from the app itself.
First check: is your TV option active? This is the most common cause, as explained above. Second point: are your credentials correct? A password error does not always generate an explicit message on some devices. Third reflex: update the app and your browser. An outdated version can block video stream playback without warning.
On PC, if the stream does not start, try another browser. On mobile, uninstalling and then reinstalling the app resolves most persistent display bugs.
Access to SFR TV relies on two conditions that do not change, regardless of the screen: an active TV option in your plan and valid SFR credentials. The rest is a matter of hardware compatibility and software version, two points you now master.